TED: Why Jobs of the Future Won't Feel like Work
In this TED Talk, David Lee talks about where our careers are moving and what we need to do to adjust. Robots and artificial intelligence (AI) are becoming common in the workplace, and workers are becoming script-readers. Job satisfaction is severely decreasing, because workers are not seen as themselves, as Lee describes as "the person they are on Saturday's," but instead they are not asked to bring their skills to work.
An example in healthcare is how we have talked greatly about tele-medicine. This to me is not the best solution to fix the physician shortage. How can a doctor in a different state best help a patient that he cannot interact with? Technology can be helpful, but it also has the power to be destructive.
I think this is becoming more prominent in healthcare, and this is an issue. As our technology greatly increases, the work demand decreases. Healthcare is not a field that can be overtaken with AI, because we deal with human emotions and ultimately, their lives. Robots and AI do not have the ability to understand emotions. Healthcare analysts and tech. workers have lost most of their duties to computers and now are only responsible for fixing things when technology messes up. Instead of this continuing, Lee expresses the need for us to let the robots do what they are good at, and let humans do what they are good at. Let them bring their skills and frustrations, because we can harness this power to fix the healthcare systems.
About a year and a half ago, I sat in an office in Hong Kong having a gentlemen tell me that the future of healthcare of patients with autism and dementia will be robots or AI as that is he assumed those patients would want.
ReplyDeleteAs a mother of an autistic child I wanted to jump across the mosh pit of people in that small room and tell him he has no idea what they want. Many people are caught up in the idea of efficiency and profit without thought to the human cost or value of connection or the lack of it. For my current coursework we watched this lecture and the most profound thing I heard was that we are moving from a market driven economy to a market driven culture. I have not stopped thinking about it since. I love the idea of telemedicine for my membership because we can never find enough high quality doctors that will care for them but I am aware of the limitations of this practice and wonder what the long term effects will be.
https://www.youtube.com/watch?v=zMg9Gjz8PKs
That was a really interesting lecture. I think the discussion on the rhinos and federal punishment was very interesting in regards to how we can almost condition ourselves to feel one way about something, and different about another, even if they are truly the same ideas. We can see wrong in one, but not the other. When do we stop and think technology has intruded enough into a humanitarian space and not think about the money we will gain from these intrusions?
DeleteIf this area interests you, you should check out Tyler Cowen's book, "Average is Over". https://www.amazon.com/Average-Over-Powering-America-Stagnation/dp/0142181110/
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